Device Protection

Device Protection

Device Protection plans

Device Protection is available for iPhone 7 and newer (excluding iPhone SE), iPad, Apple Watch, and all Android phones and tablets.


Reasons to choose our Device Protection plans

Worry-free protection

We offer comprehensive protection for your device. Plus, your first broken phone screen repair is on us!

 

Fast service

Get back to connecting with others and doing what you love quickly and easily. Enjoy access to most repairs done the same day and replacements for lost or stolen devices as early as the next day!

 

Affordable pricing

Damaged devices are bad. What they can do to your wallet is worse. Avoid surprises with simple and affordable pricing.

 

Trustworthy repairs

Your device will be in good hands. Repairs are completed by authorized professionals using the highest quality parts.

 

 

Plan features

Screen repair

Get your first broken phone screen repaired on us at no extra cost as long as there is no other damage to your phone.

 

Device replacement

We’ll replace your device if it’s lost or stolen.

(Not available for Apple Watch)

 

Device repair

Get repairs for accidental damage from handling or liquid damage, or for malfunctions.

 

Fast service

Enjoy access to same-day repairs for most devices and replacements for lost or stolen devices as early as the next day!

(Device replacement for loss/theft not available for Apple Watch)

 

Device Protection for Apple featuring AppleCare Services From $6.99/mo±

  • For iPhone and iPad: Get unlimited service requests for accidental damage resulting from handling and malfunctions covered under warranty and 1 replacement for loss or theft.

 

  • For Apple Watch: Get unlimited service requests for accidental damage resulting from handling and malfunctions covered under warranty.

Premium Device Protection for Apple

Additional plan features:

·       Enjoy a whole new level of protection with a plan that includes unlimited accidental damage service requests.

·       Your first broken-screen repair is on us as long as there is no other damage to your iPhone!

·       Get Apple-certified repairs for damaged devices using genuine Apple parts, replacements for lost or stolen devices and ongoing warranty on repairs and replacements1, for as long as you keep this plan.

·       Our convenient repair options include mailing your device in and walk-ins to Apple Stores or Apple Authorized Service Providers.

·       Enjoy unlimited warranty malfunction service requests with a $0 processing fee for as long you're enrolled.

Additional details:

  • A non-refundable processing fee ranging from $39-$129 for repairs and $150-$400 for loss/theft replacements will be collected from you prior to fulfilling your approved service request. Replacement processing fees are dependent upon your device’s MSRP. See a full list of processing fees.
  • You must sign up within 60 days of purchasing or upgrading to a new device.
  • Protection applies to the device enrolled when you signed up for Premium Device Protection.
  • Service requests can be submitted any time while enrolled in Premium Device Protection. We will protect the cost to repair the protected device up to a maximum of $3000.00 per service request, including protected accessories like your battery and charger. Prepaid devices are not eligible for Premium Device Protection.

 

Device Protection for AndroidFrom $6.99/mo±

  • Get up to 3 fulfilled service requests for your protected device in a rolling 12-month period, including up to 2 repairs for accidental damage from handling and/or out-of-warranty malfunction and 1 replacement for loss or theft.

Premium Device Protection for Android

Additional plan features:

  • Repairs for damaged devices and replacements for lost or stolen devices come with a 12-month warranty, and all repairs are completed by certified professionals using high-quality parts.
  • Our convenient repair options include mailing your device in, walk-ins to designated repair shops and access to mobile technicians that come to you.

Additional details:

  • A non-refundable processing fee ranging from $39-$129 for repairs and $150-$400 for loss/theft replacements will be collected from you prior to fulfilling your approved service request. Replacement processing fees are dependent upon your device’s MSRP.1,2 See a full list of processing fees.
  • You must sign up within 60 days of purchasing or upgrading to a new device.
  • Protection applies to the device enrolled when you signed up for Premium Device Protection.
  • Service requests can be submitted any time while enrolled in Premium Device Protection.
  • We will protect the cost to repair the protected device up to a maximum of $3000.00 per service request, including protected accessories like your battery and charger.
  • Prepaid devices are not eligible for Premium Device Protection.

 

Repair and replacement processing fees

 

Plan

Device Protection for Apple featuring AppleCare Services

Device Protection for Android

Phones:

  • Screen repair: $39
  • Other repairs: $129
  • Replacements for loss/theft starting at: $150
  • Screen repair: $39
  • Other repairs: $129
  • Replacements for loss/theft starting at: $150

Tablets:

  • Repairs: $49
  • Replacements for loss/theft starting at: $150
  • Repairs: $49
  • Replacements for loss/theft starting at: $150

Wearables:

  • Apple Watch repairs: $89
  • N/A